CoyoteMotiveAI("we," "us") operates coyotemotive.com. This policy explains what we collect and how we use it.
What we collect
- Information you give us: name, business name, email, phone, business details, and project materials you submit through our forms, questionnaire, chat, or upload portal.
- Payment information: processed entirely by Stripe. We never see or store your card number. See Stripe's privacy policy at stripe.com/privacy.
- Automatic data: basic analytics (pages visited, referring site, device type) via Google Analytics 4. We use this to improve the site, not to identify you personally.
- Chat conversations:chats with our assistant (including AI-powered responses) are logged so we can answer your questions and improve service. Requesting "Talk to a human" shares your chat with a real person (Brian).
How we use it
- • To respond to inquiries, deliver services you purchase, and manage your project
- • To send transactional emails about your project (confirmations, reminders, status updates)
- • To send occasional marketing emails only if you opt in — every one has an unsubscribe link
- • We use AI tools in delivering our services; information you provide may be processed by AI service providers (such as Anthropic) under their data protection terms solely to deliver our services to you
What we don't do
- • We don't sell your personal information.
- • We don't share it with third parties except service providers necessary to run our business (payment processing, email delivery, hosting, e-signature) — each bound by their own privacy obligations.
Your choices
- • Unsubscribe from marketing at any time via the link in any email.
- • Request a copy or deletion of your personal data by emailing hello@coyotemotive.com. We'll respond within 30 days. (Washington residents: this includes rights under applicable Washington privacy law.)
Data retention & security
We keep project data as long as needed to deliver and support your project, and business records as required by law. Data is stored with reputable providers using industry-standard security. No system is 100% secure, but we take reasonable measures to protect your information.
Cookies
We use minimal cookies/analytics for site functionality and measurement. You can block cookies in your browser without breaking core site functions.
Children
Our services are for businesses and are not directed at anyone under 18.
Changes
We'll post any updates here with a new effective date.
