FAQ
General questions about working with us, plus everything broken out by service below.
We use AI tools throughout design, copywriting, and code to move faster and charge less than a traditional agency — but every decision about what actually ships is made by a person. See our AI disclosure page for the specifics.
Our packages start at $1,900 one-time for a custom-designed website of up to 5 pages. Full tier breakdowns, including chatbot and automation add-ons, are on our pricing page.
We specialize in home service businesses — contractors, landscapers, HVAC, plumbing, electrical, and cleaning services — because that's where our automation tools deliver the most value, catching the calls you miss while you're on a job. If you're outside that world, reach out anyway and we'll tell you honestly whether we're a fit.
Duskline is a real, fully-built flagship project we built ourselves as proof of process before pitching clients — not a mockup. See the full case study on our work page.
Our Launch package starts at $1,900 one-time for a custom-designed site of up to 5 pages. Exact pricing depends on scope — see our pricing page for full tier details.
A single-service website typically ships in 2–3 weeks from signed quote to launch, since we write real copy and design a custom layout rather than starting from a generic template.
Yes. Every site we build is mobile-first and structured so you can make basic content edits yourself after launch — we walk you through exactly how during handoff.
If you get after-hours inquiries or repetitive questions about hours, pricing, or services, a chatbot captures leads you'd otherwise lose overnight or over a weekend. It's not essential for every business, but it's high-leverage for service businesses with call-heavy sales cycles.
Yes, always. Every chatbot we build clearly identifies itself as AI up front — see our AI disclosure page for the full policy.
It's configured to hand off to a real person, a contact form, or a booking link rather than guess — so a hard question never turns into a bad answer.
Common starting points: routing new leads straight to your phone or inbox, sending automated review requests after a job's done, and syncing bookings with calendar reminders — repetitive tasks that don't need a person doing them manually every time.
Not necessarily, but most clients add automation after their site's been live a while and they know exactly what's eating their time. Automation can also connect to existing tools you already use.
A complete, accurate Google Business Profile; a fast site that works well on mobile; consistent business name/address/phone info across the web; and clear pages describing what you do and where. Keyword-stuffing and bulk directory submissions matter far less than most SEO sales pitches suggest.
Technical fixes and Google Business Profile cleanup can show movement within weeks. Ranking for competitive terms through content and earned links is a slower, ongoing process — anyone promising overnight top rankings isn't being straight with you.
Tell us about your business and we'll show you a plan — no pressure, no jargon.